Privacy Policy

Last updated: 25 November 2025

1. Introduction

At CocktailCrusades (“we”, “us”, or “our”), we are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with us.

By accessing or using our services, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information you provide directly, including:

Name
Email address
Phone number
Payment details (processed securely by third-party providers)
Delivery or billing information (if applicable)
Messages, enquiries, or other communications you send us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages you visit
Cookies and tracking data

2.3 Information From Third Parties

We may receive information about you from:

Payment processors (e.g., confirmation of purchase)
Analytics and marketing tools
Social media platforms, if you interact with us there

3. How We Use Your Information

We use your information to:

Provide, operate, and improve our services
Process orders, bookings, or enquiries
Respond to your messages and customer service requests
Personalise your experience
Send updates, promotional content, or important service information (you may opt out at any time)
Comply with legal and regulatory obligations

4. Legal Bases for Processing (UK & EU GDPR)

We process your data under one or more of the following legal bases:

Contract – to provide products or services you request
Consent – for marketing communications
Legitimate Interests – improving our offerings, security, and user experience
Legal Obligation – meeting regulatory or financial requirements

5. How We Share Your Information

We do not sell your personal information.

We may share your data with trusted third parties, such as:

Payment providers
Website hosting or IT service providers
Marketing and analytics partners
Professional advisers (e.g., accountants)
Legal authorities if required

Each third party only processes data on our instructions and must keep it secure.

6. Data Retention

We keep personal data only for as long as necessary to:

Deliver our services
Maintain business and financial records
Comply with legal requirements

When information is no longer required, we securely delete or anonymise it.

7. Cookies and Tracking Technologies

We may use cookies to:

Analyse website traffic
Improve performance and functionality
Personalise your experience

You can disable cookies in your browser settings, though some features may not work correctly.

8. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to certain processing
Request data portability
Withdraw consent at any time (for marketing or similar uses)

To exercise these rights, contact us at: [Your Email]

9. How We Protect Your Information

We use appropriate technical and organisational safeguards, including:

Secure servers
Encryption for sensitive data where applicable
Restricted access to personal information

However, no method of data transmission is completely secure.

10. International Data Transfers

If we transfer data outside the UK/EU, we ensure appropriate safeguards, such as:

Standard Contractual Clauses
Verified secure third-party processors

11. Children’s Privacy

Our services are not intended for individuals under 18, and we do not knowingly collect their data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions or wish to exercise your rights, contact us at:

CocktailCrusade
Email: sandrafath@cocktailcrusade.co.uk
Phone: +44 7980405038